Get in Touch with Mainstays
We’re here to help you with product questions, support, and everything you need to make the most of your Mainstays home essentials.
Contact Form
Prefer a form? Fill out our contact form below and we’ll get back to you promptly.
Go to FormHow We Can Help
Whether you have a question about a product, need support with an order, or want to learn more about our collections, we’re ready to assist you.
Customer Support
Our team is dedicated to providing helpful, timely support for all Mainstays products.
Email us at hello@getmainstays.com with product questions, order inquiries, or general assistance. We typically respond within 24–48 hours during business days.
Product Information
Looking for specs, assembly instructions, or product details? We can help.
Use our contact form or email to request product manuals, care instructions, dimensions, or compatibility information. We’ll provide the details you need to make informed decisions.
Business Address
Our office location for correspondence and inquiries:
412 N Main Street
Cedar Rapids, IA 52401
United States
Response Times
We prioritize quick, helpful responses to all customer inquiries.
Most emails receive a response within 24–48 hours. During peak periods or holidays, response times may extend slightly. We appreciate your patience and will always get back to you as soon as possible.
Shopping & Orders
Questions about purchasing, availability, or finding the right product?
Browse our full collection on Amazon or reach out with specific product questions. We can help you find the right items for your home, compare options, or provide recommendations based on your needs.
Feedback & Suggestions
We value your input and ideas for improving our products and service.
Share your experience, suggest new products, or let us know how we can serve you better. Your feedback helps us grow and continue delivering quality home essentials.
Send Us a Message
Fill out the form below and we’ll respond to your inquiry as soon as possible.
Frequently Asked Questions
How do I find product manuals or instructions?
Email us at hello@getmainstays.com with your product name or model number, and we’ll send you the manual, assembly instructions, or care guide you need.
Where can I purchase Mainstays products?
Our full collection is available on Amazon. Browse by category or search for specific products to find what you’re looking for. We offer small kitchen appliances, lighting, bedroom essentials, furniture, and more.
What if I have a question about an order?
For order-specific questions (shipping, returns, tracking), please contact Amazon customer service directly through your order page. For product questions or support, we’re here to help via email.
Do you offer warranty or product support?
Warranty details vary by product. Email us with your product name and purchase information, and we’ll provide warranty details and help coordinate any necessary support or troubleshooting.
Can I request product recommendations?
Absolutely! Let us know what you’re looking for—whether it’s a coffee maker, storage solution, lamp, or bedding—and we’ll recommend options from our collection that fit your needs and budget.
How long does it take to hear back?
We typically respond to all emails within 24–48 hours during business days. If you haven’t heard from us within that timeframe, please check your spam folder or send a follow-up message.
Ready to Shop?
Explore our full collection of home essentials, from kitchen appliances to bedroom comfort to lighting and décor.
Browse Mainstays Collection